Radio Code Retrieval

Toronto Honda can only retrieve radio codes for residents of Canada or the United States of America

Your Honda radio will require an unlock code whenever the battery is disconnected.

First try this website first to see if you can get a code: https://radio-navicode.honda.com/

Otherwise, read further:


If your Honda or Acura is a 2000 model year or older, you will need to do the following:

- Remove radio unit.

- The serial number is located on a sticker (usually white) on top of the head unit. If you see a number starting with M1C, M3G, M46, or YEFM, these are NOT the serial number and you should look elsewhere on the sticker. The serial number is sometimes numbers only and sometimes it will contain letters "Ref" or "CQ" before the number. If in doubt, write down all numbers on the sticker or take a picture of it.

- Put radio back into dash.

- Email contact@torontohondaparts.com with Proof of ownership and the radio serial numbers.

or

- Drive to your nearest Honda or Acura dealer, provide proof of ownership, give them the numbers, and get your code.

or

Call Client Services, but you will be required to provide your VIN number, radio serial number, as well as proof of ownership.

Acura Client Services: 1-800-328-2238
Honda America Client Services: 1-800-999-1009

Acura Canada Client Services: (888) 922-8729
Honda Canada Client Services: (888) 946-6329


If your Honda or Acura is a 2002 or newer model year, please follow the directions below:

- Turn your radio off.

- Turn key to the ON position. Do not start, just leave ignition in ON position.

- Press and hold the numbers 1 and 6 on your radio with one hand.

- Using your other hand, turn the radio on while keeping 1 and 6 pressed.

- Ten characters will appear on the screen, usually alphanumeric. Write down all the numbers you see.

- Email contact@torontohondaparts.com with Proof of ownership and the radio serial numbers.

or

- Drive to your nearest Honda or Acura dealer, provide proof of ownership, give them the numbers, and get your code.

or

You can call Client Services, but you will be required to provide your VIN number, radio serial number, as well as proof of ownership.

Acura Client Services: 1-800-328-2238
Honda America Client Services: 1-800-999-1009

Acura Canada Client Services: (888) 922-8729
Honda Canada Client Services: (888) 946-6329

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