Why am I getting a PayPal Error?
Paypal errors are generated due to the following reasons:
Credit card information does not match billing address. Your credit card information must match exactly as it is show on your credit card bill.
From the Paypal payment screen you did not select the option to return to the site.
How do I know if my payment went though?
To confirm if a payment has been processed email a copy of your order details to firstname.lastname@example.org or simply use our Live Support button during online hours.
My credit card statement shows a payment hold for an order I placed. How do I get my refund?
If this happens, we have encountered an error with your order and your payment is on hold with your credit card company. If we have not received your order these payment holds will be automatically reversed within 5-7 business days from the transaction date. Please consult your credit card company for specific details regarding the payment hold.
Where do the parts come from?
All the parts from TorontoHondaParts.com are brand new, never used or opened, genuine
What is the warranty on parts?
The warranty for regular mechanical parts purchase is one year or 20000km, whichever
How do I get warranty assistance?
Remove the affected part from the vehicle and return it to TorontoHondaParts.com.
For return authorization
What is your return Policy?
If you would like to return your parts purchase, you may do so for any reason as
long as the product has NOT been installed, assembled or damaged by you. Returns
must be made within 30 days of shipment for a refund or credit. The part returned,
must be in the exact condition as when it was shipped to you. Non-defective product
returns that are returned for credit will be subject to a twenty percent (20%) restocking
fee. A restocking fee will not be charged if your return is the result of an erroneous
shipment by TorontoHondaParts.com. All returns are also subject to inspection prior
to refund or replacement. Shipping charges will be reimbursed only for items returned that
are the result of an error by TorontoHondaParts.com.
In order to return an item, please click
Generate Return Email and provide the requested
Note: Electronic components such as lights, bulbs, ignition parts, relays, sensors
and switches will not receive a refund if the packaging has been opened or installation
has been attempted. All parts are subject to product inspection to assure adherence
to the aforementioned guidelines.
Why are the parts so inexpensive?
We have leveraged the power of large volume discount purchases and low overhead
through online sales to effectively bring you the largest selection of Genuine Honda
Parts (The Internet's Only Complete Online Catalogue!) at the very best prices.
How long will my order take?
The typical order will ship within 48 hours. However, some low volume parts may
take longer. In cases where parts ship out dates are delayed longer than 48 hours,
you will be informed of expected shipping date upon order processing.
Is my information Secure?
TorontoHondaParts.com uses the latest encryption technology to ensure that your
information is kept 100% secure. We do not save any credit card information of any
kind. Our credit card processing is done exclusively through PayPal to ensure a
high level of service and security for our customers.
Do you ship parts outside of Canada?
Yes. We ship worldwide.
As the receiver, you are responsible for any applicable customs, duties, taxes, and brokerage, that may apply to your parts.
Toronto Honda will not be responsible for any customs clearance fees or related fees.
For specifics, please contact your country's border services.